Clevo Technologies Inc. ("Asset," "we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we handle personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit our website, use our products or services, or otherwise interact with us. It also outlines your rights and how to exercise them.
1. Scope & Applicability
This Privacy Policy applies to all personal information collected by Asset from users, customers, website visitors, job applicants, and partners in connection with our website, applications, products, services, and business operations.
2. What Is Personal Information?
"Personal Information" means any information about an identifiable individual or that can be used, alone or with other data, to identify a person. Examples include names, email addresses, device data, IP addresses, account credentials, and financial information.
3. Information We Collect
We collect personal information from the following sources:
a. Information You Provide:
- Account registration and profile information
- Business and financial data for service usage
- Communications with us via forms, chat, phone, or email
- Content you submit through our services or public channels
b. Information Collected Automatically:
- Log data (IP address, browser type, pages visited, timestamps)
- Device and usage data (device type, operating system, mobile ID)
- Cookies, pixel tags, and similar tracking technologies
c. Information from Third Parties:
- Identity verification providers
- Financial institutions and enterprise partners
- Analytics and marketing providers
- Public databases and social networks (when authorized)
4. Use of Personal Information
We use personal information to:
- Provide, operate, and improve our services and website
- Authenticate users and manage access rights
- Process transactions and manage customer accounts
- Communicate with users regarding services and support
- Monitor and analyze trends, usage, and engagement
- Market our services and offer tailored content
- Conduct security monitoring and fraud prevention
- Comply with legal obligations and enforce policies
5. Legal Bases for Processing
Where applicable (e.g., under GDPR or similar laws), we rely on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Legitimate interests (e.g., fraud prevention, service improvement)
- Legal obligations
6. Sharing and Disclosure of Personal Information
We may disclose your personal information to:
- Service providers (e.g., cloud hosting, analytics, payment processing)
- Enterprise customers and their authorized personnel (when acting as a processor)
- Business affiliates and subsidiaries of Asset
- Third parties for legal compliance, law enforcement, or regulatory requests
- Acquirers or successors in the event of a merger, sale, or reorganization
- Other third parties with your consent or where legally permitted
- We do not sell personal information.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate and secure the website
- Measure site traffic and user behavior
- Personalize user experience
You may manage your cookie preferences through browser settings. For more information, see our Cookie Policy.
8. Data Retention
We retain personal information as long as necessary for the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations. Data no longer required is securely deleted or anonymized.
9. Data Security
We use physical, administrative, and technical safeguards to protect personal information.
Measures include:
- Data encryption in transit and at rest
- Role-based access controls
- Secure software development lifecycle practices
- Monitoring and alerting systems
No system is completely secure, but we regularly test and improve our security controls.
10. Data Classification and Protection
Clevo Technologies classifies data into sensitivity levels (e.g., public, internal, confidential, restricted).
Classification determines:
- Who can access the data
- Storage and transmission requirements
- Retention and destruction standards
Confidential and restricted data is subject to enhanced controls such as encryption, access logging, and monitoring.
11. Your Rights and Choices
You may have the following rights under applicable law:
- Access your personal information
- Request corrections or updates
- Request deletion of your data
- Restrict or object to processing
- Port your data to another provider
- Withdraw previously given consent
- File complaints with a data protection authority
To exercise these rights, email us at support@getasset.com. We may request identity verification.
12. International Data Transfers
We may transfer your personal information across borders to jurisdictions with different data protection laws.
When doing so, we use safeguards such as:
- Standard contractual clauses (SCCs)
- Data processing agreements (DPAs)
- Binding corporate rules (where applicable)
13. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children without parental consent. If you believe we have collected such data, contact us immediately.
14. Changes to This Policy
We may update this Privacy Policy periodically. When changes are material, we will notify you by email or prominent website notice. Your continued use of our services after such updates constitutes acceptance.